At Kooler Robotics India, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Company Name (if applicable)
Order Information
- Products Purchased
- Transaction Details
- Order History
- Payment Information (processed securely through payment gateways)
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Respond to inquiries
- Improve our products and services
- Send order updates and notifications
- Prevent fraud and unauthorized transactions
- Enhance website performance and user experience
Payment Information
We do not store your complete payment card information.
Payments are securely processed through trusted third-party payment providers.
These providers maintain their own privacy and security policies.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Enhance shopping experience
Users may disable cookies through browser settings, though some website features may not function properly.
5. Sharing Information
We do not sell, rent, or trade customer information.
Information may be shared with:
Shipping Partners
For order delivery purposes.
Payment Providers
To process transactions securely.
Service Providers
To help operate our website and business services.
Legal Authorities
When required by law or to protect our legal rights.
Data Security
We implement reasonable security measures to protect customer information from:
- Unauthorized access
- Data loss
- Misuse
- Disclosure
While we strive to protect your information, no online transmission or storage method can be guaranteed as 100% secure.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of any third-party sites they visit.
Marketing Communications
We may occasionally send:
- Product Updates
- Promotions
- Special Offers
- Company Announcements
Users can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in communications.
User Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Withdraw marketing consent
To make such requests, please contact us using the details below.
Children’s Privacy
Our products and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Data Retention
We retain customer information only for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Changes to This Privacy Policy
Kooler Robotics India reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.